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Frequently Asked Questions
Do you accept wire transfers as a form of payment?
We do not accept wire transfers. We currently accept credit card payments (Visa, Mastercard, American Express, or Discover), and personal or business checks. We also have quite a few purchase options. For more details, click here.
What if the price changes after my purchase?
We will honor all sale prices for up to 14 days after purchase. We will honor all mattress sale prices for up to 30 days after delivery. If you should discover any authorized dealer in Florida, including CITY Furniture, offering the same merchandise and service at a lower price, bring in proof, and we will refund the difference to you.
Can I use a CITY Furniture gift card on my purchase?
CITY Furniture gift cards can be used on any in-store purchase. At this time, gift cards cannot be used towards online purchases.
What if I lose my gift card?
We ask that you treat your gift card as you would treat cash. We are unable to replace a lost or stolen gift card.
Can I pay my financing bill at a store?
We are not able to process those payments at our stores. You can contact the finance company directly by calling the number on your finance bill, and they will be able to assist with your payment.
Do you offer purchase/layaway options?
We offer many purchase options online, and we also offer a layaway* option in our stores. For more information on our purchase options, please click here. With our layaway program, you can choose your furniture and lock in today’s low prices for as little as a 10% deposit. Then you can simply make monthly payments on the balance until you are ready to have your item(s) delivered.
*Layaways do not reserve product. In the event the manufacturer discontinues the pieces, reselection and/or full refunds are allowed without penalty.
Do you accept COD (cash on delivery)?
We do not accept COD. All furniture must be paid for prior to delivery.
I received a CITY Furniture gift certificate from prior purchase, can I use it on my purchase?
All of our gift certificates can be used in any of our showrooms. All of our gift certificates have an expiration date listed at the bottom of the certificate. Visit a showroom prior to this date, and they will be able to assist in applying your gift certificate to your purchase.
What is your policy regarding international credit cards?
We currently are only able to accept US credit cards.
Can I apply for credit on CITY Furniture's website?
Yes, please click here for more information.
Flexible Payment Options at CITY Furniture
At CITY Furniture, we believe shopping for your home should be simple, stress-free, and tailored to your budget. That’s why we offer a variety of flexible payment options, making it easy for you to bring home the perfect furniture without financial strain. Whether you’re upgrading a single room or furnishing your entire home, we’ve got payment solutions to fit your lifestyle.
Explore Our Payment Options
- Credit Cards
- Flexible Financing Plans
- Gift Cards
- Buy Now, Pay Later
Why Shop with CITY Furniture?
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Secure Transactions – Shop confidently with our safe and secure payment processing.
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Flexible Payment Choices – Options that fit any budget, whether you’re making small updates or a full home makeover.
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Ultimate Convenience – Choose to pay online or in-store, whichever works best for you
Shop and Save Today!
Visit a CITY Furniture showroom near you and experience our collection in person. Let our experts help you find the best furniture and payment options that fit your lifestyle. Start shopping today!